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FAQ

If you have any questions, please feel free to ask us, or find answers below

  • Q. How long can i get the feedbacks after we sent the inquiry? 

    We will reply you within 12 hours in working day.
  • Q. Are you a direct manufacturer or trading company?

    We have two main factories, one is for machining, the other is for machine assembly and sales. We also have international sales department to do oversea markets.
  • Q. What products can you offer?

    We specialized in spring coiling machine, spring forming machine, spring grinding machine, spring temper furnace and other related spring equipments
  • Q. What applications do your products relate to?

    Our products cover a wide range of industries including train & railway, automobile & truck, construction machinery, electric machine ,hardware, power equipment and so on.
  • Q. Can you do customized products?

    Yes, customized machine is possible to make in order to obtain the customers requirements, as we have very strong design capability.
  • Q. How about the capacity of your company?

    We had done batch production to satisfy local and oversea markets, some inventory of each model will be done in the factory to satisfy urgent order.
  • Q. How many employees of your comany? What about the technicists?

    We now have more than 280 employees, including 8 senior engineers and 50 technicians.
  • Q. How to guarantee the quality of your goods?

    Firstly, inspection will be done after every process for the finished parts, and then 100% inspection will be made according to the customers’ requirements and the international standard. Secondly, most of important parts will be done by our plants, which is earlier to control the overall quality of the machines.
  • Q. What's the payment term?

    T/T is the usual payment term.  L/C is also acceptable.
  • Q. Where are your products mainly exported to?

    Our products are mainly exported to over 30 countries such as USA, Germany, Japan, Spain, Italy, UK, Korea, Australia, Canada and etc. Main branch offices are set up in Shanghai, Beijing and Shandong province as well as international agents in Euro, Turkey, India, Korea and Argentina, which offer an professional and excellent service for the local customers.

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